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Lory D. 132 days ago
Verified Purchase
Ordered a battery as shown on their website, was sent a different battery that did not have the same clips and clearly was not the correct battery. Contacted their support department and got the run around and was told the two batteries were the same and that I had ordered the wrong part. Then was sent a form to fill out and was to provide pictures of both batteries, the computer etc and how I was to wrap and send the battery back and they would review what they would do plus charge me 15% restocking charge FOR THEIR MISTAKE.