3 stars on 7 reviews
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Cathy B. 40 days ago
Email directive not being handled.
Downloading in full. Immediate 3 downloads after $99.99 purchase. The unable to download on the outdated first category on list. Norton reminds me thru email flash across your page that it isn't necessary. You keep pop-ups coming anyway which interferes with any fee-flow activity on my usage. I spoke to rep. on phone who said he would refund, because nothing I did would remedy the problem from the McAfee point-of-view, as long as Norton was controlling that portion of the McAfee account that couldn't. Not only does the $29.95 need to be refunded because I was unable to use it, but the add said on one page it was reduced to $14.95. Aproximately 1p.m. the phone tech, rep. acknowledged that he found why the problem & he would make the refund on the $29.95 only. 2 A.M. Wed. morning I'm still getting email messages to download. I've spent so much time asking me to download. I can't still--even after phone rep.. Respectfully, I'm literally into hours spent on this subject alone.