3 stars on 4 reviews
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6 days ago
Bad quality soil, misleading website delivery area
When I ordered the bulk delivery of the premium black garden mix, I received a phone call from the office confirming the delivery date for that coming Friday. As Friday came, it was getting late (4:30pm) and the dirt was not delivered. I called the office, and was told that they do not deliver to Cambridge (even though on the website it says Cambridge delivery and the woman I spoke to even confirmed my address) So, they were not coming.
I was very angry as I had been waiting all day for the dirt and had people coming over the weekend to help make a new garden. By 7:30pm they had called me back and said it would be delivered by Saturday morning.
It came to my driveway by 7am Saturday. When using the dirt, it was NOT black garden soil. It is light brown, full of very hard chunks and has no manure at all in it. I think they sent me the top soil and I paid for the garden mix. Which is a $14 per yard price difference.
Overall, very disappointed in the service and the quality of the product. I had to buy bags of manure and soil to top everything off.
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