4.5 stars on 1,391 reviews
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Jan S. 131 days ago
Verified Purchase
Order carefully, but great customer service.
I actually ordered the wrong size mat - we were getting new flooring and ended up locating our desk in a different area. I contacted American Floormats and was given easy instructions for return (tricky to re-roll after straightening, but not impossible). I would rather not have paid my cost for shipping it back and the 25% restock fee, but that was clearly stated up front - so not a surprise.

I have ordered a new mat in the correct size - just arrived today. I have high hopes. I'd ordered a mat for a co-worker awhile ago. He's broken at least 5 floor mats in my 10+ years at work. So far, his still looks great!