2.5 stars on 21 reviews
Reviews Questions About
PG B. 165 days ago
Warning poor service
I want to rate zero stars but couldn’t complete this review without giving one mark. They are very incompetent retailers and lack communication skills. My money was returned, however I was not notified. Before I’m asked by Aussie Bargain Bin to check my junk email, I have, and no correspondence from you at all.
Response from
Hi Peter,
As mentioned in my email to you today, we refunded you months ago. We emailed you at the time we refunded you to let you know; however, we have had issues with some of our emails being marked as spam. We’ve tried to rectify this, but have not been able to fix it, so I am very sorry if you didn’t receive the refund notification.
We can see an email from you on 27/12 (nothing prior to that); however, we were out of the office from 22/12 til 03/01 and did notify customers about this via auto responders. We responded as soon as we were able to. Thank you for understanding.