1.5 stars on 6 reviews
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Margarita V. 28 days ago
Verified Purchase
Do not order from here....
I would not recommend this company based upon my own experience. I put an order for a gown on April 15, 2018. Based upon what I read online, there is a 3-5 day processing for payment then there are up to two weeks in which you should receive a tracking number for your shipment. The gown, a prom dress for my niece as her graduation gift, should have made it on time. However, I never received the gown. Per the company website, if you have a special event you should reach out to the company via email and let them know. I did. I emailed 6 times and received a response on May 5th to which I received an apology for the inconvenience. I was advised that do to the demandand that the dress was handmade, they are putting rush orders on every gown. Still have me a bit of hope that I would get the dress on time. I wrote back with my telephone number and even offered to drive to pick up the dress as I was one state over. I never heard back until today. I put in a claim with my bank as the prom date has come and gone and still nothing. Today, I received an email from the company advising that I have been refunded for my purchase.

Case in point, if you want to do business with a company that will actually get the product to you, this is not the place to shop. I am incredibly disappointed in the lack of concern the company has for its customers. I can only imagine how many others have had this issue as well. Now just as a side note, prior to my ordering from this company I looked for reviews. I found one negative review and didn't find it serious enough to not order from them. However, in retrospect, I should have taken that as a warning. If you look on their Instagram page you will see just one young lady who wore the dress to prom posted and tagged the company. She may very well be the only person who got her dress on time. All the other photos are of models....

So please be warned. Do not order from this company. You will be disappointed.
Review Comments
Mariesha P. 8 days ago
Have you received your refund ?
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IJones 18 days ago
Received the same email and still haven’t received refund. Check your account. This is ridiculous. I have a complaint in to the BBB regarding this business.
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