madcowvapors.com
  
4.5 stars on 19 reviews
Reviews Questions About
Karen M. 19 days ago
Verified Purchase
Way too slow!
I'm not really sure what kind of review to leave. It took almost 2 weeks to get the 2 juices I ordered and I just got them yesterday and, of course, it says to let steep SO, I have not tried these juices yet. This is the second time I was asked to leave a review and the first time I hadn't even gotten the product yet SO here's my review. I'd say get on the stick with your delivery Madcow and you might get a 5 star. They smell ok, so we'll see.63
Helpful0
Response from madcowvapors.com
Hi Karen,

I see here that your order was placed on the 25th, which was a Friday, and we do not ship on the weekends. The following Monday was memorial day, which means USPS was not running. Your order left our facility on the 29th, and shows delivered on the 2nd.

I do understand your frustration on the wait, unfortunately this was out of our control, due to the weekend and then a holiday. We pride ourselves on prompt shipping. All orders are mailed out the next business day, including this one. Unfortunately, the next business day during this time frame was 4 days out.

As for steeping, you do not necessarily need to steep our juice, some folks insist on steeping further some don't. We add that statement to the site in hopes that if you get your juice and don't feel it's strong enough flavor wise, you'll let it sit for a few days and try again. Most of our juice steeps for about 2 weeks prior to shipment, sometimes during a rush it may not get that much time.

I truly hope you'll give us another chance in the future and that you'll love our flavors. Thank you for being our customer, if you ever have any issues in the future with an order, please don't hesitate to reach out to our customer service team. We're very quick to respond to any inquires!