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Robert G. 113 days ago
Faulty Tracker Bracelet arrived - fast refund
I bought a Tracker Bracelet to measure my exercise, sleep patterns, blood pressure & heart rate. It was faulty on arrival & wouldn't switch on. So I emailed them & included a photo of the delivery package label. They asked for a video showing the problem & I sent that. They then asked if I would be happy with a refund, I said yes, & a full refund was in my account in 2 days. The video proved the Tracker was faulty & I didn't even have to post it back but simply put it in the bin. Great service for when a fault occurred.

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