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2 stars on 192 reviews
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109 days ago
DO NOT do business or trust these guys
I would give negative stars if I could.
Incredible how many ascpects of my orders were ruined by a complete disorder in ejuice connects organization (or lackethereof).
Placed an order for a silver mod, juice, coils. And hour later realized i’d like to add batteries to my order and didn’t have a phone number to reach. Sent an email inquiry asking the same, and was told I’d have to place another order.... not going to happen when shipping costs $15z
Fine. Whatever... I see that a label at USPS was made, but this was purely to mislead their customers into believing they’re fast. The label was made, but the order was never put together .
3 Days later (today) I get a text saying that RAINBOW MOD is out of stock and whether I’d like to see the another option... RAINBOW!! (See above where I ordered silver.
Asked for someone to speak with in the text and Richard replies “yes, me”. Rude.
Call Richard, and he’s completely baffled, asked for my order number, mixes it up with another saying “you ordered rainbow”... “wait, no... what’s your order number? Ohhh silver... ohh, I’m out of silver too. Do you want something else?”
I don’t know what kind of operation this is, but it sounds like a basement with Richard frantically trying to place orders.
No offer to reconcile the disservice they provided either. I won’t only keep from recommending ejuice connect, I will warn people for doing business with them.