Dustin D.

Bellingham, WA
1 review
Reviews have received 7 helpfuls.
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Review of banggood.com
Dustin D. 206 days ago
Blatant Fraudulent sales are quite illegal Here!
It was a solid 4 star until I purchased a product based on its description and list of features. I received a completely different product that had none of the features that I specifically paid for. It was Fraudulent junk and I explained that fact, in full documentation along with many pictures to Cust Service. I received a reply back from “Camille” “that maybe I didn’t know how to use it”. I had to reply that it I certainly did not know how to use features and electrical power supply types that simply didn’t exist. Also, that I was a professional in the field, =so I definitely would know how to use it. They proceeded to ignore all of Banggood’s standing warranties and guarantees and offer me fractional amounts of my own money back. They only had my money because of blatantly defrauding me and even admitted it. =I was irate and rejected the offer(along with subsequent incremental increased offers and instead demanded that the product I had actually purchased be immediately provided and they could keep their illegally obtained money of mine. It was a matter of principle/Integrity/honor = “Camille” and the salesman responsible for the idiotic product posting, both refused to step up and toe the line of common decency. I explained the concept of Fraud, Integrity, Honor and Customer Service in full detail, due to such concepts apparently being an entirely foreign concept to them. After an extended correspondence that was absolutely not going anywhere = I gave up on their ability to toe the line. I told them to refund the money and that I would respond in other venues to their abysmal business practices. Even then I received an email that they were unsure if I wanted my money refunded or not!?! I told them to read the first sentence again, but if they were seriously that dense, I would break it down to a single sentence= Give me my money back and “you reap what you sow”. I am a disabled individual, struggling to provide for my wife and small children. Their act of Fraud, cost me thousands of dollars to compensate for. I relayed this and was ignored, yet again. I don’t know what my family will do, but it will be done with integrity and honor.