Certifications

Issue-Free Orders

Address concerns about business reliability and order fulfillment by showing visitors that you consistently deliver outstanding service.
Get Certified

Show off your great track record.

Sites that earn TrustedSite’s Issue-Free Orders certification give visitors insight into their track record as a reliable business. When they see a high order fulfillment rate along with testimonials from previous customers, new customers will know they’ll be happy with their order, too.

Because customers want transparency.

Will I receive my order on time? Is the customer service team helpful? Will I be charged correctly? Half of consumers have concerns like these when reviewing their shopping cart.¹

Customer testimonials impact 23% of shoppers’ purchasing decisions.¹

Display your high rate of customer satisfaction.

Use the Issue-Free Orders trustmark to display the percent of orders fulfilled without a hitch, and use the testimonials trustmark to display stories from satisfied customers.

See all trustmarks

Earn the Issue-Free Orders certification.

To get TrustedSite’s Issue-Free Orders certification, sign up for TrustedSite Pro and maintain an issue-free rate of at least 95%.

Watch the Video
Checklist
  • Install conversion tracking code
  • Get at least 10 monitored purchases
  • Maintain at least 95% issue-free order rate.

Start leveraging positive customer feedback.

Sign up for TrustedSite Pro and start collecting customer feedback to earn the Issue-Free Orders certification.

Get Certified
  1. ¹ 2020 TrustedSite SurveyMonkey survey of 600 consumers.
Explore More Certifications