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Customer Care Representative

TrustedSite is seeking highly motivated candidates for our Customer Care team. This position will be responsible for facilitating customer renewal, retention, and cross sell and upsell efforts within our small business segment. As a Customer Care Representative, you'll be tasked with ensuring that your account efforts contribute to your team meeting and exceeding monthly and quarterly goals while providing a high level of service to TrustedSite customers.

We're looking for candidates who will view every interaction as an opportunity to strengthen our customer relationships and offer additional services that fit their business needs. This position is located in our San Francisco office, and unfortunately, we are not open to remote candidates at this time.

Responsibilities

Requirements

We Offer

About TrustedSite

TrustedSite is making an Internet where people can engage with safe companies, and where safe companies can thrive. Our products exist to help consumers make the right choices about who they do business with online—which helps safe online businesses succeed. We proudly operate McAfee SECURE and TrustedSite.

Apply

To apply for this positon, please email your resumé to careers@trustedsite.com.